Frequently asked questions|Āwhina mai
Q: Who is a ‘fundseeker’?Within the context of Match | Te Puna Taurite, fundseekers are registered charities seeking philanthropic funding. They are listed on the Charities Register and have a Registered Charity number. This shows that they have been assessed as having charitable purposes as defined in law.
Q: I am not a registered charity/incorporated society, can I still sign up to Match | Te Puna Taurite?Match | Te Puna Taurite is for registered charities only at this stage. We are running a small pilot with kaupapa Māori communities where they do not need to be registered. We recognise that there are many awesome community organisations who are not registered charities. In the future we may expand Match | Te Puna Taurite to more non-registered groups. If you are a group doing great things for your community, you’re non-registered and you’re looking for philanthropic funding, we suggest you go to the Gift Collective. They offer services for non-registered charities, including fund-holding, which can support you to access philanthropic funds.
Q: What is a ‘funding request’?Once a fundseeker has created a Match | Te Puna Taurite profile, they can make specific requests for funding on their profile, which funders can see. A funding request should outline what the funding is for, the communities it will serve, what region the funding will benefit, and the impact they hope it will have. You can apply for funding for any type of cost; and you can communicate your funding needs in a variety of ways. For example, you can apply for funding for projects, or for the general running costs of your organisation. You can choose to ask for funding via writing, or in a video. You can link to other information, or re-use a funding application you submitted somewhere else (which wasn’t successful). Just always keep in mind what funders might find most relevant to help them understand your needs, what your organisation does, and how they might help you do what you do.
Q: How many funding requests can I make?As long as the requests are for different things, there is no limit to how many funding requests you can make. Therefore, you could upload one request for on-going organisational costs and others for specific projects.
Q: Who can view my profile and requests?Fundseeker profiles can be viewed only by funders who are part of Match | Te Puna Taurite. Fundseekers cannot view other fundseekers’ profiles or funding requests.
Q: How does Match | Te Puna Taurite work with existing grant application rounds and processes?There are a wide range of funders out there and each have their own ways of seeking or granting funds. We expect funders that use Match | Te Puna Taurite and already run grant application rounds will continue to do so. Some funders don’t run grant application rounds, but rather proactively find the charities they wish to fund. They might use Match | Te Puna Taurite for that purpose. Even funders who run application rounds may also use Match | Te Puna Taurite to find groups that are under-represented in their applications. Funders may also use Match | Te Puna Taurite to support charities they fund to find other funding sources. For example, they can make positive comments on a fundseeker’s profile (which a fundseeker gets to approve). Match | Te Puna Taurite allows them to connect with other funders, perhaps to cooperate and collaborate to fund large projects. Once a funder has connected with a charity on Match | Te Puna Taurite, they engage offline to progress the funding agreement. They use their existing processes (such as grantmaking management software) to do this.
Q: Can we signal that we are responding to an emergency event?Charities and community groups must move fast when an emergency or disaster happens. Match | Te Puna Taurite allows fundseekers to flag their profile if they are involved in first response. Funders are able to search on the specific emergency to find charities seeking more funding to meet increased community need.
Q: Can I contact funders through Match | Te Puna Taurite?Fundseekers cannot contact funders via Match | Te Puna Taurite, as funders have other channels through which they receive communication from registered charities. Match | Te Puna Taurite will, however, post links to the funders’ websites where you can find how to contact them. There may be some funders using the service who remain anonymous – perhaps they are a private giver. We will have verified that they do fund charities and projects. Fundseekers may receive questions and requests to connect from funders. It is completely up to the fundseeker whether they respond to the funder’s questions or accept their requests to connect.
Q: What information do I need to sign up to Match | Te Puna Taurite?It’s a two-step process. First you’ll be asked to apply, providing your organisation’s registered charity number. We’ll then send a message to the key contact email listed with the New Zealand Charities Register. The person accessing this email needs to verify the application through clicking the link they’re provided with. Then you’re ready to go with creating your profile and uploading funding requests.
Q: How long will it take me to sign up and create a profile on Match | Te Puna Taurite?The sign up and profile creation process has been made as simple as possible. How long it takes will depend on how much information you want to provide, and whether you are creating new information, or reusing (copying and pasting) information from elsewhere. There are also opportunities for you to upload photos – but you can also use images provided on the site. When we go live, we’ll have more guidance here to help you join and get started.
Q: What do we do if our funding request is funded or it becomes outdated?If your funding request has been fulfilled, or the time you needed the funding by has passed, you can update and archive your request.
Q: Can a fundseeker profile have multiple administrators?One person creates your Match | Te Puna Taurite profile. They can then invite additional team members, via email, to be administrators.